As parents do every morning, Rachel Klein dropped off her daughter at the bus stop and began her day. But a call from an unknown number on her mobile phone turned everything upside down: the caller was a woman who informed her that she was holding Kylie captive, tied to the backseat of her car. If Rachel wanted to see her daughter again, she had to follow her instructions to the letter: pay a ransom and find a new child to be kidnapped. But this kidnapping was unlike any other: the caller was herself the mother of a kidnapped boy, and if Rachel didn't do what she was asked, her son would be killed.